Vendor

KnowBe4

KnowBe4 is a global leader in security awareness training and phishing simulation, helping organisations manage the growing risk of social engineering and human error in cybersecurity. KnowBe4 provides a comprehensive, cloud-based platform that trains employees to recognise and respond to real-world cyber threats. The platform combines interactive training modules, simulated phishing attacks, and advanced analytics to build a security-conscious culture across all levels of an organisation. With over 70,000 customers worldwide, KnowBe4 is trusted by businesses and public sector organisations of all sizes to reduce risk, improve compliance, and strengthen their last line of defence, their people.

Why use KnowBe4?

By educating employees on how to recognise and respond to social engineering attacks such as phishing, business email compromise, and ransomware, KnowBe4 strengthens the human layer of cybersecurity. Its platform offers engaging, continuously updated training content, automated phishing simulations, and detailed reporting to track user progress and risk levels. Easy to deploy and scalable across any organisation, KnowBe4 empowers security teams to build a security-aware culture, reduce the likelihood of successful attacks, and meet compliance requirements more effectively, all while improving overall cyber resilience.

KnowBe4 offers six product packages to meet different needs and maturity levels:

Security Awareness Training (KMSAT)

Core offering featuring engaging, interactive training content, phishing simulations, and automated training workflows tailored to user behaviour.

PhishER Plus

A lightweight SOAR platform that automates the prioritization and remediation of user-reported phishing emails, reducing response time and SOC burden.

Compliance Plus

A comprehensive compliance training library covering key topics such as GDPR, HIPAA, PCI, and harassment prevention, with content designed to meet regulatory standards.

SecurityCoach

Real-time coaching tool that integrates with security products (e.g., endpoint, cloud, DLP tools) to deliver immediate feedback and micro-training when risky user behaviour is detected.

Cloud Email Security

KnowBe4 Cloud Email Security (from the acquisition of Egress) is made up of several products that combine an adaptive security model with intelligent detection capability. You can now significantly reduce your largest attack surface: human risk.

AI Defence Agents

AIDA (Artificial Intelligence Defence Agents) is an AI-native suite of agents that supercharges your approach to human risk management. It leverages multiple AI technologies to create personalized, adaptive, and highly effective training for all of your users that actually changes behaviour. By automating template generation, training, and reporting, AIDA reduces the administrative burden on your security teams so they can focus on protecting your network.