Expert Technical Support
Flexible, on-demand support and expertise from certified engineers, whenever you need it
Support Portal
Raise or manage your existing help-desk cases and observe your supported assets through our dedicated portal.
Contact
Discuss our support options with our team, so you can decide which is best for you
Technical support has been paramount to the BlueFort DNA since we were established.
We have heavily invested in a Cyber Security Centre of Excellence: building a team of technical engineers that can support your rollouts, installations and upgrade projects to ensure minimum downtime for your end users and a smooth installation for your technical support team.
Bringing a wealth of experience from the frontline, the BlueFort team can help with solution design, validation, testing, best practice configuration, troubleshooting and skills transfer.
We have a range of support packages, each designed to optimise your investments. See below for more information:
Evolve Support
Assurance of BlueFort retained support - an extension of your IT team
Project Support
Cyber security experts - at a one off project price - whatever it takes
Professional Services
Expertise from conception to realisation
“We are working with security infrastructure so we cannot afford to take any risks, we like the assurance that we have BlueFort experts doing all the heavy lifting.”
EMEA IT Director, An International Financial Group