A light in the darkness
The good news is, there are things that can be done to control the spread of shadow IT. No mask or sanitiser required.
The first step is acceptance. Despite its risks, shadow IT can save employees time on gaining IT approval, enhance their productivity and empower them to configure powerful new tools in just minutes. The IT team shouldn’t be a dictatorship, either, and it would be wrong to stifle users’ efficiency or to let them struggle on with systems that simply don’t work for them.
The second is finding a middle ground. Use your internal monitoring and control solutions to see who’s doing what, how, and where. Take the time to distinguish between “positive” and “negative” shadow IT, understanding why people are using unapproved tools. Offer alternatives or make apps and devices as safe as possible if they’re potentially harmful. If they’re not harmful and that’s what people prefer, consider adopting them throughout your enterprise.
Finally, think about the future. Reconsider your security strategy, making sure it’s appropriate and useful for the modern workforce, putting your people and data at the forefront of your growth. Put a BYOD policy in place. Scale capacity and increase access to cloud applications, to the extent it’s possible.